Responsible Gaming
Gaming Should Be Entertainment
At Vegas Stars Casino, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set realistic expectations about the odds.
We are committed to promoting responsible gaming practices and supporting players who may develop unhealthy gambling habits.
Age Verification
Vegas Stars Casino is strictly for players aged 18 years and over, in accordance with New Zealand law. We verify all account holders to ensure compliance with this requirement.
If you are under the legal gambling age, please do not attempt to create an account or participate in gaming activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time or money spent gambling
- Gambling to escape stress, anxiety, or other negative emotions
- Unable to control the urge to gamble or stop when you want to
- Borrowing money or going into debt to finance gambling
- Neglecting family, work, school, or other important responsibilities
- Experiencing mood changes or irritability when not gambling
- Friends or family expressing concern about your gambling behaviour
If you recognize any of these signs in yourself, please seek help immediately.
Self-Help Tools & Player Protection Features
Vegas Stars Casino provides responsible gaming tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Restrict the maximum amount you can lose in a given timeframe
- Reality Checks: Receive reminders about how long you have been playing
- Session Limits: Set time restrictions for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Closure: Close your account permanently at any time
To access these tools, log into your Vegas Stars Casino account and visit the Responsible Gaming settings in your account dashboard.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, confidential help is available. The following organizations provide free, professional support:
New Zealand
- Gamblers Anonymous (New Zealand) — Free peer support meetings across NZ
Website: www.gamblersanonymous.org.nz - Problem Gambling Foundation (New Zealand) — Confidential counselling and support
Phone: 0800 664 262 (toll-free)
Website: www.pgf.nz - Samaritans New Zealand — 24/7 emotional support
Phone: 1737 (call or text, free)
International Support
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Get Help Today
If you believe you have a gambling problem, please reach out for help immediately. There is no shame in seeking support — problem gambling is a treatable condition, and many people have recovered with professional assistance.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or call 1737 anytime you need to talk.
Your wellbeing is our priority. We encourage all players to gamble responsibly and to use the tools and resources available.